Social Media Marketing & Management

Due to the custom nature of our services—including website builds, page add-ons, email marketing, and social media content—all sales are final once work has begun. We do not offer returns or refunds on digital services or content creation under the following guidelines:

No Returns or Refunds On:

• Website builds or hosting packages

• Page add-ons (e.g., FAQ, testimonials, gallery, service-specific pages)

• Email marketing services or email campaigns

• Social media content plans (DIY or full-service)

• Blog writing and SEO packages

Exceptions:

• If no work has started and cancellation is requested within 24 hours of payment, a refund may be issued minus any processing fees.

• In rare cases where an error occurs on our end and cannot be resolved, we may offer a credit toward a future service at our discretion.

Quality Guarantee:

We stand behind the quality of our work and aim to ensure every client is satisfied. If you have concerns, please reach out within 5 business days of delivery so we can address your issue directly.

Note: Work is considered “started” once we begin strategic planning, content creation, design mockups, or internal resource allocation.

This policy covers the terms of service for clients subscribed to our full-service content creation and posting plan, built specifically for field service professionals.

Eligibility & Platform Access

• This plan is for service-based contractors only (e.g., pressure washers, landscapers, soft washers, etc.).

• Clients must provide Meta Business Suite access during or after the discovery call. We will assist by phone or email.

Payment Terms

• Full payment is due before each 30-day content cycle begins.

• The plan auto-renews monthly unless we receive written notice of cancellation with at least 30 days’ notice.

• Late payments will pause service until payment is resolved.

Deliverables

• Includes 20–25 branded, platform-ready posts per month, written and designed for your services and audience.

• Content is scheduled by our team directly to your account—no action required on your part.

• Posting frequency may vary slightly depending on engagement insights and scheduling needs.

Client Responsibilities

• You must provide all necessary business details, photos, and brand guidelines before the start of service.

• If materials are not provided in time, generic or previously supplied content may be used to maintain schedule.

• Minor revisions are allowed (up to 2 per cycle) but must be submitted within 3 business days of delivery.

Cancellation Policy

• 30-day written notice is required to cancel.

• Service remains active through the end of your final paid cycle.

• After cancellation, your posting schedule will stop and no new content will be delivered.

• Websites or hosting through our company are not affected by social plan cancellations.